Framework

Due to the special care and handling required to fulfill your Rush Service order, the following conditions must be met.

• Complete order must be placed online with payment, or received no later than 2:00 PM EST email to rushorders@rushxmasgifts.com.com
• Complete and accurate electronic or camera-ready artwork must be received no later than 2:00 PM EST to the Rush Service email address: rushorders@rushxmasgifts.com.com
• Orders received on weekends, holidays and Fridays after 1:00 PM EST will be processed the following business day.
• Orders received after this time we: will make every effort to accommodate your rush order.
• Artwork email must state company name, contact name, contact phone number, valid purchase order number and the file type of the vector artwork used (i.e. .eps, .ai, *.pdf). Artwork must be in Adobe(R) Illustrator vector art, or equivalent, with fonts converted to outlines. Bitmap files are not acceptable unless for four color full color imprint. Artwork not meeting these requirements will not qualify for the rush service, but every attempt will be made to process the order.
• Only one standard location applies.
• Maximum of 1000 units or the highest quantity shown.
• Maximum of 3 products/SKUs per order.
• Maximum of 1 order per customer, per item, per day.
• Minimum quantity is the lowest column shown for an item.
• Shipping via our FedEx or UPS only.
• Proof approvals are not available.
• International service is not available.
• Subject to production capacity at the time the order is entered with the factory. Every effort will be made to fulfill all orders, but there may be cases where production cannot meet demand, we will notify you as soon as possible in the event that this situation arises.